Abstract
This study investigated patient perception and satisfaction with healthcare professionals at primary care facilities in selected health facilities in Enugu. It can be concluded from the study that perceived quality of care and satisfaction was high in all the three facilities. Perceived quality of care was highest in the clinic (100%) followed by the health centre (98.1%) and then the hospital (94.3%). Overall satisfaction also followed similar trend – clinic (100%), health centre (94.3%) and hospital (93.2%).
Nonetheless there are aspects of care that need to be improved. The clients’ assessment of certain aspects of communication and responsiveness was low among all the health facilities especially the health centre. The hospital and the health centre experienced stock out of certain essential medicines. The waiting time was less acceptable to the clients of the hospital and the health centre.
Availability of all medicines prescribed in the facility, clients’ perception of discrimination against them due to of lack of money and comfort of the waiting area are the significant predictors of the perception of quality of care. The most significant predictors of satisfaction are overall perception of quality of care and cleanliness of the facility
ABSTRACT:
This research examines the ethical considerations in financial reporting and disclosure in La...
Background of the Study
Storytelling is an age-old tradition that plays a significant role in preserving and sharing the...
ABSTRACT
This study examined the effects of effluent discharges from various point-loads on a purposively selected recei...
Background of the Study
Internal financial controls refer to the policies, procedures, and systems put in place by an organization to saf...
ABSTRACT
Nowadays, people wants to achieve what they want effortlessly. This application will provide an easy way for its users to reserv...
Background of the Study
The introduction of 5G networks promises to revolutionize connectivity and data...
Chapter One: Introduction
1.1 Background of the Study
Corruption remains a significant impediment to economic growth and social...
Abstract
The level of revenue generated in the state has been in a declining form due to poor administration and...
Abstract: The flipped classroom model, which inverts traditional teaching methods by delive...
Abstract: This study explores the link between early childhood education (ECE) experiences and the developme...